Business Process Outsourcing International Inc. is the largest privately owned Finance, Accounting and Human Resource business process outsourcing (BPO) company in the Philippines. BPO International enjoys a rich accounting heritage borne out of its inception as the outsourcing unit of SGV & Company, the largest professional services firm in the Philippines and a member practice of Ernst & Young Global. Today, with over 300 finance and accounting professionals, BPO International handles 80,000 payroll and 40,000 accounts payable transactions monthly for its customer list of over 400 prominent local and multinational clients ( www.bposerve.com )

Services rendered:

ICT infrastructure review

Security posture review vis-a-vis Sarbanes-Oxley requirements

Vulnerability analysis of servers and network components

Software applications architecture review

Results / Benefits:

Identified network bottlenecks and developed revised design

Identified security gaps in ICT setup and identified critical vulnerabilities in production servers

Identified bottlenecks in application architecture to solve scalability issues

Identified options for disaster recovery and business continuity strategies

Deployed network and system monitoring tools.

Sumifru (Philippines) Corporation was organized in 2003 to effectively carry out the new and bolder expansion projects of Sumitomo Corporation of Japan and its subsidiary, Sumifru Corporation. It is a world-class producer, shipper, ripeners of safe, quality, tasty, sweet and nutritious bananas and fruits. The IT systems in the Philippines are linked to a global network including not just its parent companies but also that of partners. (www.sumifru.com.ph)

Services rendered:

ICT infrastructure review

Security posture review vis-à-vis ISO 27001 requirements

Vulnerability scanning of Windows servers and network devices

Investigate options for use of open-source technologies

Results / Benefits:

Identified network bottlenecks and other areas for improvement including IP
address setup; recommended alternative design options

Identified security gaps in ICT setup and identified critical vulnerabilities in
production servers

Tested use of Linux for access to production servers and prepared high-level
deployment plan

One Global Contact Center, Inc. (OGCCI) is a leading provider of outsourced services and an established member of the American Resort Development Association (ARDA) , Direct Marketing Association (DMA) and Call Center Association of the Philippines. With a capacity of 1,000+ seats, OGCCI specializes in outbound services such as client generation, telemarketing and sales, appointment setting, and surveys. It also provides high quality inbound services that include customer service, technical support, booking and reservations.

( www.onegcc.com )

Services rendered:

ICT infrastructure review

Security posture review vis-à-vis PCI DSS requirements

Software applications architecture review and development

Services 4

Results / Benefits:

Revised network architecture for extensive combined voice-data traffic
requirements

Reduction of production servers from 100+ by more than 50% using server
consolidation and virtualization (VMWare)

Solved issues with internally developed CRM applications resulting in the
elimination of run-time errors that affected production

Development of CDR application/system to allow for management review of
extensive voice traffic volume and peering with multiple telecom providers.

VHS Philippines Ltd. is the local affiliate of Belt Collins, an international design firm providing planning, civil engineering, landscape architecture, and environmental consulting services. Founded in 1953, Belt Collins has grown to become one of the world’s leading design and consulting firms, having completed over 16,000 projects in 70 countries. The firm currently has offices in Honolulu, Seattle, Boulder, Hong Kong, Shenzhen, Singapore, Bangkok, Guam, and Manila.

( www.beltcollins.com )

Services rendered:

ICT infrastructure review

Security posture review

IT support process review and documentation

Results / Benefits:

Improved company network / system design; and more efficient use of existing ICT resources

Consolidated server (including use of virtualization) and storage infrastructure allowing for easier management, security and backup of 8-Terabytes of critical company data.

Deployment of necessary security tools including company-wide anti-virus solution; and addressed critical vulnerability findings across server farm.

Implemented best practices for system and security management

WDS (Worldwide Delivery Services) is a service provider for consumers and businesses who wants to send money to beneficiaries around the world. The company has developed the trust and confidence of people from the USA, South America, Asia Pacific and Europe through its 24 hour delivery commitment of cash remittance. Driven by its vision to be the world's leading service provider of money remittances, WDS has grown through out the years to include 15 branches in the Philippines, 7 international subsidiaries and over 400 agents worldwide.

( wds.com.ph )

Services rendered:

Software development services

Network / server setup and maintenance

Results / Benefits:

Development and deployment of core company application used in WDS' primary business of cash remittance

Continuing maintenance support for application requirements

Design and deployment of the company's LAN and WAN infrastructure

MainTrack was conceived in late 2002 in response to the need of a group of small airlines to commonise and improve their IT infrastructure and improve the standard of their business-critical systems.( www.maintrackservices.com )

Services rendered:

Software development services

Results / Benefits:

Development, testing and deployment of online system